# AI Receptionist for HVAC Companies

> No-cool and no-heat calls don't wait for business hours. The AI answers every one, in English or Spanish, captures the equipment, address and urgency, and texts your dispatcher a complete work order before the caller hangs up.

Canonical page: https://afterhai.com/hvac

## Why hvac companies lose jobs to voicemail
- **Emergency calls hit at the worst hours.** A dead AC at 10pm or a furnace out at 6am doesn't wait for your office to open. The homeowner calls the next company that answers, and it is rarely the one that goes to voicemail.
- **Storm season and heat waves flood your lines.** One bad weather week and your phone rings faster than a front desk can answer it. Every call after the first few goes unanswered, and every one of those is a job for a competitor.
- **Bad intake sends a truck to the wrong job.** A tech shows up without the model number, the right part, or the correct address. The AI captures equipment details, service address and urgency before the truck ever leaves the shop.

## What the AI asks callers
1. Are we talking about your air conditioning, your heating, or both? And is it a central system, a heat pump, a mini-split, or window units?
2. What is the system doing, or not doing, right now?
3. Do you know roughly how old the system is?
4. Do you have the brand or model number handy? It is usually on a label on the outdoor unit or the air handler.
5. When was the last time the system was serviced or had any work done on it?
6. Is this a house, condo, apartment, or commercial building? And do you own it or rent?

## Emergencies flagged as urgent
Safety instructions come first, including telling the caller to call 911 when a life may be at risk; the call is then escalated to the business as urgent.
- No cooling or heat during extreme outdoor temperatures, especially when elderly persons, young children, or people with medical needs are present
- Burning smell or smoke coming from the unit or vents
- Electrical sparking or popping sounds from the system
- Carbon monoxide alarm going off in a home with a gas furnace or any gas appliance
- Refrigerant lines or indoor coil iced over while the system is still running

## How it works
1. **Forward your existing number.** No new number for customers to learn. Forward your current business line to your After Hours AI number. Takes one code, no hardware, no app.
2. **The AI answers, every time.** Nights, weekends, lunch rushes, all of it. It answers in your business's name, in English or Spanish, and follows the caller's language mid-call.
3. **It captures the job, not just a message.** Name, number, address, and the details specific to your trade -- equipment, service type, urgency -- captured before the call ends.
4. **You get a text, not a voicemail.** The lead lands in your phone in seconds, ready to schedule or dispatch. No inbox to check, no messages to return.

## FAQ
**Do I have to change my phone number?**
No. Customers keep calling the number on your truck, sign and Google listing. Your carrier forwards unanswered calls to After Hours AI. Turning it off takes one code.

**How is this different from an answering service?**
A live answering service reads a script and takes a message. The AI actually answers questions about your business, captures job-specific details, and books or dispatches, the same as a trained employee would.

**How fast can I be live?**
Most HVAC companys are live within 48 hours of signing up. Setup is entirely remote, no one has to visit your shop.

**What does it cost?**
Plans are month to month with no long-term contract. Current plans and what each includes are on the pricing page (https://afterhai.com/pricing).

## City pages (71)
- Albuquerque: https://albuquerque.afterhai.com/hvac
- Anaheim: https://anaheim.afterhai.com/hvac
- Arlington: https://arlington.afterhai.com/hvac
- Atlanta: https://atlanta.afterhai.com/hvac
- Aurora: https://aurora.afterhai.com/hvac
- Austin: https://austin.afterhai.com/hvac
- Bakersfield: https://bakersfield.afterhai.com/hvac
- Baltimore: https://baltimore.afterhai.com/hvac
- Baton Rouge: https://baton-rouge.afterhai.com/hvac
- Boise: https://boise.afterhai.com/hvac
- Boston: https://boston.afterhai.com/hvac
- Charlotte: https://charlotte.afterhai.com/hvac
- Chicago: https://chicago.afterhai.com/hvac
- Chula Vista: https://chula-vista.afterhai.com/hvac
- Cincinnati: https://cincinnati.afterhai.com/hvac
- Cleveland: https://cleveland.afterhai.com/hvac
- Colorado Springs: https://colorado-springs.afterhai.com/hvac
- Columbus: https://columbus.afterhai.com/hvac
- Dallas: https://dallas.afterhai.com/hvac
- Denver: https://denver.afterhai.com/hvac
- El Paso: https://el-paso.afterhai.com/hvac
- Fort Worth: https://fort-worth.afterhai.com/hvac
- Fresno: https://fresno.afterhai.com/hvac
- Garland: https://garland.afterhai.com/hvac
- Hialeah: https://hialeah.afterhai.com/hvac
- Honolulu: https://honolulu.afterhai.com/hvac
- Houston: https://houston.afterhai.com/hvac
- Indianapolis: https://indianapolis.afterhai.com/hvac
- Irvine: https://irvine.afterhai.com/hvac
- Jacksonville: https://jacksonville.afterhai.com/hvac
- Kansas City: https://kansas-city.afterhai.com/hvac
- Las Vegas: https://las-vegas.afterhai.com/hvac
- Long Beach: https://long-beach.afterhai.com/hvac
- Los Angeles: https://los-angeles.afterhai.com/hvac
- Louisville: https://louisville.afterhai.com/hvac
- Memphis: https://memphis.afterhai.com/hvac
- Mesa: https://mesa.afterhai.com/hvac
- Milwaukee: https://milwaukee.afterhai.com/hvac
- Minneapolis: https://minneapolis.afterhai.com/hvac
- Modesto: https://modesto.afterhai.com/hvac
- Nashville: https://nashville.afterhai.com/hvac
- New Orleans: https://new-orleans.afterhai.com/hvac
- Oakland: https://oakland.afterhai.com/hvac
- Oklahoma City: https://oklahoma-city.afterhai.com/hvac
- Omaha: https://omaha.afterhai.com/hvac
- Oxnard: https://oxnard.afterhai.com/hvac
- Philadelphia: https://philadelphia.afterhai.com/hvac
- Phoenix: https://phoenix.afterhai.com/hvac
- Pittsburgh: https://pittsburgh.afterhai.com/hvac
- Portland: https://portland.afterhai.com/hvac
- Raleigh: https://raleigh.afterhai.com/hvac
- Richmond: https://richmond.afterhai.com/hvac
- Riverside: https://riverside.afterhai.com/hvac
- Rochester: https://rochester.afterhai.com/hvac
- Sacramento: https://sacramento.afterhai.com/hvac
- San Antonio: https://san-antonio.afterhai.com/hvac
- San Diego: https://san-diego.afterhai.com/hvac
- San Francisco: https://san-francisco.afterhai.com/hvac
- San Jose: https://san-jose.afterhai.com/hvac
- Santa Ana: https://santa-ana.afterhai.com/hvac
- Sarasota: https://sarasota.afterhai.com/hvac
- Seattle: https://seattle.afterhai.com/hvac
- St. Louis: https://st-louis.afterhai.com/hvac
- Tacoma: https://tacoma.afterhai.com/hvac
- Tampa Bay: https://tampa.afterhai.com/hvac
- Tucson: https://tucson.afterhai.com/hvac
- Tulsa: https://tulsa.afterhai.com/hvac
- Virginia Beach: https://virginia-beach.afterhai.com/hvac
- Washington, DC: https://washington-dc.afterhai.com/hvac
- Wichita: https://wichita.afterhai.com/hvac
- Worcester: https://worcester.afterhai.com/hvac

## Actions
- Have Jessica call you (demo, trade preselected): https://afterhai.com/hvac#hear-jessica
- Call the demo line: (813) 822-0280
- Plans and pricing: https://afterhai.com/pricing
- Start with your number: https://afterhai.com/start