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# AI Receptionist for HVAC Companies | After Hours AI

After Hours AI[After Hours AI24/7 call coverage](/)

[Sign In](https://afterhai.com/account/login)[Start with your number](https://afterhai.com/start)

Built for HVAC

# AI Receptionist for HVAC Companies

No-cool and no-heat calls don't wait for business hours. The AI answers every one, in English or Spanish, captures the equipment, address and urgency, and texts your dispatcher a complete work order before the caller hangs up.

[Have Jessica call you](#hear-jessica)[Start with your number](https://afterhai.com/start)

Keep your number. Remote setup, most businesses live within 48 hours.

Jessica, the After Hours AI receptionist, answering calls for hvac companies

A caller, 11:40 pm

“No cooling or heat during extreme outdoor temperatures, especially when elderly persons, young children, or people with medical needs are present.”

Jessica flags it urgent, gets the address and details, and texts your on-call team in seconds.

The problem

## Why hvac companies lose jobs to voicemail.

### Emergency calls hit at the worst hours

A dead AC at 10pm or a furnace out at 6am doesn't wait for your office to open. The homeowner calls the next company that answers, and it is rarely the one that goes to voicemail.

### Storm season and heat waves flood your lines

One bad weather week and your phone rings faster than a front desk can answer it. Every call after the first few goes unanswered, and every one of those is a job for a competitor.

### Bad intake sends a truck to the wrong job

A tech shows up without the model number, the right part, or the correct address. The AI captures equipment details, service address and urgency before the truck ever leaves the shop.

Intake that fits the trade

## What Jessica asks your callers.

The questions a good dispatcher asks, asked every time, so the lead that lands on your phone is ready to schedule.

- Are we talking about your air conditioning, your heating, or both? And is it a central system, a heat pump, a mini-split, or window units?

- What is the system doing, or not doing, right now?

- Do you know roughly how old the system is?

- Do you have the brand or model number handy? It is usually on a label on the outdoor unit or the air handler.

- When was the last time the system was serviced or had any work done on it?

- Is this a house, condo, apartment, or commercial building? And do you own it or rent?

Triage

## Emergencies she flags right away.

When a caller describes one of these, Jessica gives any safety instruction first, including telling the caller to call 911 when a life may be at risk, then treats it as urgent and gets it to you fast instead of filing it with the routine calls.

### Urgent

- No cooling or heat during extreme outdoor temperatures, especially when elderly persons, young children, or people with medical needs are present

- Burning smell or smoke coming from the unit or vents

- Electrical sparking or popping sounds from the system

- Carbon monoxide alarm going off in a home with a gas furnace or any gas appliance

- Refrigerant lines or indoor coil iced over while the system is still running

### Routine, booked normally

- System is cooling or heating but not quite reaching the set temperature

- Higher than normal energy bills without a clear cause

- Unit is due for its annual tune-up or seasonal maintenance

- One room is less comfortable than the rest of the home

- The system is noisy but still running and the weather is mild

Speaks the trade

## She knows the words your callers use.

HVAC

Heating, Ventilation, and Air Conditioning, the full system that controls indoor temperature and air quality.

condenser

The outdoor unit of a split AC system that releases heat outside.

air handler

The indoor unit that moves air across the evaporator coil and distributes it through the ducts.

evaporator coil

The indoor coil that absorbs heat from the air to cool it down.

refrigerant

The chemical that cycles through the system to move heat. Many callers say Freon, which is a brand name. The actual refrigerant type varies by system age and model, and older refrigerants have been or are being phased out under federal rules.

tonnage

A measure of how much cooling capacity a unit has, not its physical weight.

Hear it for hvac companies

## Have Jessica call you.

Jessica is the AI receptionist on this page. Leave your number and she calls you in about a minute, answering the way she would for a HVAC company. Your trade is already filled in.

Jessica, AI receptionist for HVAC Companies

**Jessica, After Hours AI**[Call or text her at (813) 822-0280](tel:+18138220280)

Or use the form and she calls you.

Your name

Mobile

Industry

Choose your industry

I agree that After Hours AI may text and call me at this number, including with an automated or AI voice, about my request. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out. Consent is not a condition of purchase.

Have Jessica call me

How it works

## Live in a day or two. Nothing to install.

01

### Forward your existing number

No new number for customers to learn. Forward your current business line to your After Hours AI number. Takes one code, no hardware, no app.

02

### The AI answers, every time

Nights, weekends, lunch rushes, all of it. It answers in your business's name, in English or Spanish, and follows the caller's language mid-call.

03

### It captures the job, not just a message

Name, number, address, and the details specific to your trade -- equipment, service type, urgency -- captured before the call ends.

04

### You get a text, not a voicemail

The lead lands in your phone in seconds, ready to schedule or dispatch. No inbox to check, no messages to return.

Questions

## What HVAC company owners ask.

Do I have to change my phone number?

No. Customers keep calling the number on your truck, sign and Google listing. Your carrier forwards unanswered calls to After Hours AI. Turning it off takes one code.

How is this different from an answering service?

A live answering service reads a script and takes a message. The AI actually answers questions about your business, captures job-specific details, and books or dispatches, the same as a trained employee would.

How fast can I be live?

Most HVAC companys are live within 48 hours of signing up. Setup is entirely remote, no one has to visit your shop.

What does it cost?

Plans are month to month with no long-term contract. Current plans and what each includes are on the [pricing page](/pricing).

Near you

## Live in 71 cities.

See the HVAC company page for your metro, or browse [every city](/cities).

[Albuquerque](https://albuquerque.afterhai.com/hvac)[Anaheim](https://anaheim.afterhai.com/hvac)[Arlington](https://arlington.afterhai.com/hvac)[Atlanta](https://atlanta.afterhai.com/hvac)[Aurora](https://aurora.afterhai.com/hvac)[Austin](https://austin.afterhai.com/hvac)[Bakersfield](https://bakersfield.afterhai.com/hvac)[Baltimore](https://baltimore.afterhai.com/hvac)[Baton Rouge](https://baton-rouge.afterhai.com/hvac)[Boise](https://boise.afterhai.com/hvac)[Boston](https://boston.afterhai.com/hvac)[Charlotte](https://charlotte.afterhai.com/hvac)[Chicago](https://chicago.afterhai.com/hvac)[Chula Vista](https://chula-vista.afterhai.com/hvac)[Cincinnati](https://cincinnati.afterhai.com/hvac)[Cleveland](https://cleveland.afterhai.com/hvac)[Colorado Springs](https://colorado-springs.afterhai.com/hvac)[Columbus](https://columbus.afterhai.com/hvac)[Dallas](https://dallas.afterhai.com/hvac)[Denver](https://denver.afterhai.com/hvac)[El Paso](https://el-paso.afterhai.com/hvac)[Fort Worth](https://fort-worth.afterhai.com/hvac)[Fresno](https://fresno.afterhai.com/hvac)[Garland](https://garland.afterhai.com/hvac)[Hialeah](https://hialeah.afterhai.com/hvac)[Honolulu](https://honolulu.afterhai.com/hvac)[Houston](https://houston.afterhai.com/hvac)[Indianapolis](https://indianapolis.afterhai.com/hvac)[Irvine](https://irvine.afterhai.com/hvac)[Jacksonville](https://jacksonville.afterhai.com/hvac)[Kansas City](https://kansas-city.afterhai.com/hvac)[Las Vegas](https://las-vegas.afterhai.com/hvac)[Long Beach](https://long-beach.afterhai.com/hvac)[Los Angeles](https://los-angeles.afterhai.com/hvac)[Louisville](https://louisville.afterhai.com/hvac)[Memphis](https://memphis.afterhai.com/hvac)[Mesa](https://mesa.afterhai.com/hvac)[Milwaukee](https://milwaukee.afterhai.com/hvac)[Minneapolis](https://minneapolis.afterhai.com/hvac)[Modesto](https://modesto.afterhai.com/hvac)[Nashville](https://nashville.afterhai.com/hvac)[New Orleans](https://new-orleans.afterhai.com/hvac)[Oakland](https://oakland.afterhai.com/hvac)[Oklahoma City](https://oklahoma-city.afterhai.com/hvac)[Omaha](https://omaha.afterhai.com/hvac)[Oxnard](https://oxnard.afterhai.com/hvac)[Philadelphia](https://philadelphia.afterhai.com/hvac)[Phoenix](https://phoenix.afterhai.com/hvac)[Pittsburgh](https://pittsburgh.afterhai.com/hvac)[Portland](https://portland.afterhai.com/hvac)[Raleigh](https://raleigh.afterhai.com/hvac)[Richmond](https://richmond.afterhai.com/hvac)[Riverside](https://riverside.afterhai.com/hvac)[Rochester](https://rochester.afterhai.com/hvac)[Sacramento](https://sacramento.afterhai.com/hvac)[San Antonio](https://san-antonio.afterhai.com/hvac)[San Diego](https://san-diego.afterhai.com/hvac)[San Francisco](https://san-francisco.afterhai.com/hvac)[San Jose](https://san-jose.afterhai.com/hvac)[Santa Ana](https://santa-ana.afterhai.com/hvac)[Sarasota](https://sarasota.afterhai.com/hvac)[Seattle](https://seattle.afterhai.com/hvac)[St. Louis](https://st-louis.afterhai.com/hvac)[Tacoma](https://tacoma.afterhai.com/hvac)[Tampa Bay](https://tampa.afterhai.com/hvac)[Tucson](https://tucson.afterhai.com/hvac)[Tulsa](https://tulsa.afterhai.com/hvac)[Virginia Beach](https://virginia-beach.afterhai.com/hvac)[Washington, DC](https://washington-dc.afterhai.com/hvac)[Wichita](https://wichita.afterhai.com/hvac)[Worcester](https://worcester.afterhai.com/hvac)

## Stop sending hvac companies calls to voicemail.

See every plan on the pricing page, or start with the number you already have.

[Start with your number](https://afterhai.com/start)[See pricing](/pricing)[Other industries](/industries)

Talk to Jessica

JessicaLive AI receptionist · After Hours AI

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